It is never easy to stay calm in an emergency situation and think about the best options and the best approaches to dealing with the emergency. Being in a foreign country and not yet fully familiar with its surroundings makes it even harder to make informed choices on what to do during an emergency.

Our 24 hours emergency hotline is available every day, all year to all our clients, who are in urgent need of our assistance. Calls are taken by trained staff with the goal of immediate help and providing effective answers.